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Autopilot Help Centre

Short answers for every part of eCommerce Autopilot: where to find it, how to set it up and how it works.

🕒 Staff, attendance & payroll All topics →

Staff, attendance & payroll How often does attendance come from the machine? Punches are read from RAMS every 10 minutes. Each morning at 05:30 the last two days are worked out for everyone, so absences show. Read now reads at once. Staff, attendance & payroll How do I import attendance from a file? Bring an Excel or CSV file from your card machine into Attendance with Bring in file. Each row is one punch, or one day with an In and an Out time. Staff, attendance & payroll How do I mark a holiday or closed day? Add the date under Days the company is closed on the Attendance page. Nobody is marked absent that day, and anyone who comes in has worked on a day off. Staff, attendance & payroll How do I mark someone present who forgot the card? Click the day on Attendance, choose Present, type the In and Out times and save. Only the Super Admin or an Admin can do it, or approve the staff's request. Staff, attendance & payroll How do I forgive a leave day (no salary cut)? Click the absent day on Attendance and choose Leave (no cut). Set an end date to forgive several days at once. Only the Super Admin or an Admin can do it. Staff, attendance & payroll How do I change someone's overtime? Click the day on Attendance, type the hours and minutes under Edit overtime and press Save overtime. Only the Super Admin or an Admin can change overtime. Staff, attendance & payroll How are late minutes and fines counted? Late runs from duty start to the first punch; after the grace each minute is fined (৳10 to start). One punch only is a half day, not a ৳50 fine. Staff, attendance & payroll How do staff see their own attendance? Staff open My workspace › My attendance to see each day of the month, late minutes, half days with no leaving punch, likely fines and overtime. Staff, attendance & payroll What salary types are there? Four salary types: Fixed + overtime for factory staff, Fixed (no overtime) for office, Sales level for marketing sellers and By the work for part-time staff. Staff, attendance & payroll How do I change the salary rules? Open Payroll › Salary rules to set the late fine, grace, missing-punch fine, attendance bonus, Saturday count, marketing TA/DA, cut, commission and levels. Staff, attendance & payroll How do marketing salary levels work? A seller's successful sales that count in the month (by delivery) set their level and basic pay, plus commission, daily TA/DA and bonuses. Under the first level: only a %... Staff, attendance & payroll How is the monthly salary made? On the 1st at 10:15 the panel works out last month's salary for each staff member from attendance, sales, fines and advances. You can also run it by hand. Staff, attendance & payroll How do I read a salary slip? Each line on a salary slip says where its amount comes from: absence and half days, late minutes, overtime, bonuses, fines, typed lines and advances. Staff, attendance & payroll How do I add an Eid bonus, quality bonus or other cut? Open the person's salary slip and type the amount under Typed by the office: Eid bonus, other bonus, quality bonus or other cut, with a reason shown on the slip. Staff, attendance & payroll When should I recalculate a salary slip? Press Work out again on a slip after an advance, mistake tag, work bill, salary rule or profile changed. Changed attendance days update the slip by themselves. Staff, attendance & payroll How do I check and pay salaries? Mark each salary slip checked (or press Check all), then pay one person or Pay all checked from an account. Each payment goes into the cashbook by itself. Staff, attendance & payroll How do I add work bills for part-time staff? Part-time staff are paid by their work bills. Open their salary slip for the month, add each bill with a date, amount and the work done, then work it out again. Staff, attendance & payroll How do advances come off the salary? Give an advance from the Cashbook as Money out under Staff advance and pick the person. Every such entry dated in a month is cut from that month's salary. Staff, attendance & payroll How does the attendance bonus work? Factory and sales staff get an attendance bonus (৳500 to start) for a month with no absence, no half day, no late and no missing punch. Change it in Salary rules. Staff, attendance & payroll How do staff see their own salary? Staff open My workspace › My salary to see every checked and paid month: earned, bonus, fines and cuts, advances, what they received and what is due. Staff, attendance & payroll How do staff ask for leave, an advance or a correction? Staff open My workspace › Requests & messages and send a message, a leave or advance request, a fine waiver, or a card-not-punched note to a person or a role. Staff, attendance & payroll How do I approve or reject a staff request? Open the request in Requests & messages and press Approve or Reject. Only the owner grants leave; others forward it. An advance can be approved for a different amount. Staff, attendance & payroll How do tasks work in My tasks? My tasks is each staff member's own list of reminders and notes. They add a task with an optional date, tick it when done and delete it. Only they see it. Staff, attendance & payroll Who can see salaries and attendance? Salaries and payroll stay with the owner (Super Admin). Admins add staff and fix profiles without pay; Admins and Managers mark attendance. Staff see their own.
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