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🕒 Staff, attendance & payroll All topics →

Staff, attendance & payroll How do I make overtime start a few minutes after the duty ends? In Salary rules, set "Overtime counts from … minutes after the duty ends" and press Save rules. Those minutes are taken off each day's overtime. It starts at 0. Staff, attendance & payroll What do the yellow and pink dots on the attendance calendar mean? On Attendance, a yellow dot at the top of a day means late with a fine or a missing punch. A pink dot at the bottom means that day has overtime. Staff, attendance & payroll How do I grant leave as paid leave or with a salary cut? Open the leave request in Requests & messages. For each day choose Paid leave (no cut) or Salary cut (not paid), then press Approve. Only the owner grants leave. Staff, attendance & payroll What does "Leave (salary cut)" mean on attendance and the salary slip? Leave (salary cut), shown as L✂, is a day off the owner granted without pay. It is cut from the salary like a day absent and stops the attendance bonus that month. Staff, attendance & payroll How do I forward a request I cannot decide? A leave request is granted only by the store owner. If it reaches you, open it and use Forward to send it to all Admins or to the CEO, with a note. Staff, attendance & payroll How do I approve an advance for a different amount? Open the advance request, change "Amount you give", add a note and press Approve. Then press Give the advance to make the Cashbook entry; only that entry is cut from sala... Staff, attendance & payroll What happens when someone punches the card only once? A finished work day with only one card punch (no punch when leaving) is a Half day. It counts half in attendance and salary, with no missing-punch fine on top. Staff, attendance & payroll How do I turn a half day into a full day when I forgot to punch? Open My attendance, press the link on the half day and send a Card not punched request with the reason. Once approved, the day counts as a full Present day. Staff, attendance & payroll How do I give a staff member a custom fine? Open HR Department › Custom fines, choose the person, date, amount and reason, and press Add fine. It is cut from that month's salary as a Custom fine line. Staff, attendance & payroll How can a custom fine be forgiven or removed? Staff ask with a Fine waiver request that picks the custom fine; approved, it is not cut. The Super Admin or an Admin can also press Forgive or remove it. Staff, attendance & payroll Why does Messages show a number but I cannot find the new item? The number counts unread requests sent to you and new replies to what you sent. Open Requests & messages: every unread item is listed first under New for you. Staff, attendance & payroll My profile photo or mobile number is not saving Big phone photos are shrunk by the browser, a bad photo is flagged on its own field while the rest saves, and Bangla digits become 0–9. What to check. Staff, attendance & payroll How do I fill in My profile? Open your name at the top right › My profile, fill in your photo, contact details, emergency contact, date of birth, NID and salary number, then save. Staff, attendance & payroll What is the "Complete your profile" bar? An orange bar under the top bar on every admin page until your own profile is 100%. It shows how much is done and takes you to the first missing detail. Staff, attendance & payroll What does "Salary not set" mean on the staff list? A "Salary not set" mark means the Admin added this person. The Admin cannot set salaries, so the store owner opens the person, sets the salary rule and saves. Staff, attendance & payroll What is "Present but no activity"? A list of people the card machine shows at work who did no work in the app that day, today after 2 hours in and the 2 days before. Staff, attendance & payroll Why can I pay only a Checked salary slip? A slip must be Checked before Pay, so you pay exactly the amount you looked over. A Checked or Paid slip no longer changes, and its work bills are locked. Staff, attendance & payroll How do I add a staff member? Go to ERP › HR Department › Staff › Add a person. Pick the department, then type the name, job, salary rule, duty time, day off and card-machine ID, and save. Staff, attendance & payroll How does the job on a staff profile give login access? The Job / role on a staff profile becomes the role of that person's admin login and ticks the features it needs. The owner's login is never changed. Staff, attendance & payroll How do I make logins for many staff at once? Go to Staff › Make logins, pick each person's role, tick who gets a login and press Make logins. Login names and passwords are shown once, to print or hand out. Staff, attendance & payroll How do I deactivate, delete or restore a staff member? Open the person in Staff and press Make inactive when they leave. Delete this person hides them but keeps old records; Bring back restores them. Staff, attendance & payroll How do I keep staff documents? On a staff profile, add a photo and pictures of the NID front and back under Photo and NID. They are kept private and open only from the staff pages. Staff, attendance & payroll How do I connect the RAMS card machine? In HR Department › Payroll › Salary rules, type your RAMS username and the API code from Stellar BD under Card machines, press Save, then test it. Staff, attendance & payroll How do I link card-machine names to staff? Type each person's RAMS User ID as Card-machine ID on their profile, or on Attendance pick who each unlinked RAMS user is and press Link. Their days fill in.