How do staff ask for leave, an advance or a correction?

Staff ask from their own panel: My workspace › Requests & messages. They pick what they want (a message, leave, an advance, forgiving a fine, or a day the card was not punched), choose who it goes to, and press Send. The answer comes back on the same page.

Where to find it

Admin › My workspace › Requests & messages. Every login in the store sees this link, the owner too. A number next to it shows new things waiting for you; they are listed first under New for you.

Step by step

1. Open Requests & messages.
2. Press the button for what you need: Message, Leave request, Advance request, Fine waiver request or Card not punched.
3. In To, choose a group (All Super Admins, All Admins, All Managers, All Supervisors) or one person. Applications go to All Super Admins unless you change it.
4. Fill in the details:
   • Leave request — pick First day of leave and Last day of leave on the calendar (one day: leave the last day empty). Below the boxes you see how many days, e.g. "3 days: 9 Sep – 11 Sep".
   • Advance request — how much (৳).
   • Fine waiver request — in Which fine, pick one of your custom fines, or A late, missing punch or absent day and then the day of the fine.
   • Card not punched — the day, the reason (tap a quick reason such as Forgot to punch when leaving or Lost the card), and if you know them, the time you came and left.
   • Message — what it is about, and your message.
5. Write the reason in the big box and press Send. For Card not punched the reason is required.

Good to know

• Who decides. A leave is granted only by the Super Admin (the owner); if you send it to your Manager or Production Manager, they forward it to the Admins or the owner. An advance can be approved by the owner, an Admin, or the Manager, Production Manager or Marketing Manager you sent it to — maybe for a different amount. A card-not-punched or fine request is decided by the owner or an Admin. Nobody decides their own. A plain message is answered and then marked done with Mark done.
• What approval does.
  • Leave: the CEO chooses for each day — Paid leave (no cut) or Salary cut (you get the day off, but it is not paid, like a day absent).
  • Card not punched: the day becomes a full Present day with the written times. A one-punch half day counts in full.
  • Fine waiver: that day's late and missing-punch fines are forgiven, and an absence becomes leave. A half day stays half. If a custom fine was picked, only that fine is forgiven.
  • For these three, the salary is worked out again if the month's slip is not checked yet.
  • Advance: nothing is paid by the approval. The office gives the money and enters it in the Cashbook as a Staff advance; that entry is cut from the salary.
• Which days change. Leave changes every day asked for, the days still ahead too. Card not punched and fine waiver change only a day already past (or today).
• Applications need a staff profile. Anyone can send a message. Leave, advance, fine waiver and card requests need the login to be linked to a staff profile.
• Tabs: To me, Sent by me, and for the owner Everyone's. Filter by Open, Approved, Rejected or Done.
• Telegram. With Telegram alerts connected, the store gets a message for each new request.

Common problems

• "Your login is not linked to a staff profile yet — ask the office." Until the owner links your login on your staff profile, you can only send messages.
• "Choose who it goes to." Pick a group or a person in To.

Related

• How do I approve or reject a staff request?
• How do I turn a half day into a full day when I forgot to punch?
• How can a custom fine be forgiven or removed?
• How do staff see their own salary?