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Autopilot Help Centre

Short answers for every part of eCommerce Autopilot: where to find it, how to set it up and how it works.

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Integrations How do I use my own Google keys for "Sign in with Google"? In Tracking & codes › Google Analytics & Tag Manager, paste your Client ID and Client secret on the Google sign-in for customers card. Left empty, the platform's keys are... Integrations Which outside services can I connect? Couriers, payment gateways, SMS, WhatsApp, email, Meta, Google, YouTube, Telegram, a card machine, AI for live chat and BD Courier, each with your own keys. Integrations Why does my store need its own keys for every service? Each store connects its own accounts, so payments land in your account and bills come to you. Saved secrets are locked; an empty box keeps the saved key. Integrations How do I use any SMS company with a sending web address? In Settings › SMS choose Other (web address), paste your SMS company's sending link with {number} and {message} in it, save, and send a test SMS. Integrations How do I make my own Meta app for the Inbox? Make an app at developers.facebook.com, add Messenger, Instagram or WhatsApp, save its app secret in Inbox settings, and set the webhook from the same page. Integrations How do I get WhatsApp Cloud API keys? In your Meta app add WhatsApp, verify your number, copy the Phone number ID and WhatsApp Business Account ID, and make a permanent token with a system user. Integrations How do I make a Google app for YouTube? In Google Cloud, turn on YouTube Data API v3, publish the consent screen, make a Web application client with your panel's redirect address, then copy the keys. Integrations How do I make a Telegram bot? Send /newbot to @BotFather, pick a name and a username ending in bot, copy the token, paste it in Telegram alerts, then press Start and add your chat. Integrations How do I get an AI key for the Live chat assistant? Make an API key in Google AI Studio (Gemini), the OpenAI platform (ChatGPT) or the Anthropic console (Claude), paste it in Live chat settings and press Test. Integrations How do I get a Facebook Ads token for message counts? Make a system user in Meta Business settings, give it ad accounts, create an ads_read token, paste it in Sales team › Facebook Ads and press Save and check.
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