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Autopilot Help Centre

Short answers for every part of eCommerce Autopilot: where to find it, how to set it up and how it works.

💳 Payments All topics →

Payments Can my customers pay with PayPal? No. PayPal is no longer offered at store checkout. Old PayPal orders keep their payment status. Customers pay cash on delivery or online. Payments Which payment methods can my shop accept? Cash on delivery is always on. You can add SSLCommerz, bKash, aamarPay, ShurjoPay and Send money with TrxID in Administration › Settings › Online payments. Payments How do I connect SSLCommerz? In Settings › Online payments press SSLCommerz settings, choose Yes, enter your own Store ID and Store Password and press Update. Customers then see Pay online. Payments How do I connect the bKash payment gateway? Get a bKash Tokenized Checkout merchant account, then enter its App key, App secret, Username and Password in Online payments › bKash. Test first, then go live. Payments How do I connect aamarPay? Open Settings › Online payments, write your aamarPay Store ID and Signature key on the aamarPay card, switch on Show at checkout and press Save. Payments How do I connect ShurjoPay? Open Settings › Online payments, write your ShurjoPay merchant username, password and order prefix, switch on Show at checkout and press Save. Payments How do I accept bKash, Nagad, Rocket or Upay send money? In Settings › Online payments, write your bKash, Nagad, Rocket or Upay numbers on the Send money card. Customers send the total and write the transaction ID. Payments How do I check a send-money payment before sending the parcel? Open the order and read the send-money line in its note: wallet, sender number, TrxID and amount. Match it in your wallet app, record the payment, then confirm. Payments How does the shop know an online payment really came? When the shopper comes back, the shop asks the gateway itself whether the full amount came for that order. Only then is it marked paid, once, with the TrxID. Payments How do I test a payment gateway before going live? Turn on Test mode on the gateway's card with its sandbox keys, place a small test order on your shop and pay, check it shows paid, then switch Test mode off. Payments Are my payment keys safe? Your gateway keys are stored encrypted for your store only. Secret keys are never shown again after saving, and an empty secret box keeps the saved one.
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