Autopilot Help Centre

📣 Marketing & ads All topics →

Marketing & ads How do I give Google Merchant Center a product feed? Turn on Google Merchant Center feed in Marketing & SEO › SEO settings, press Save, copy the feed address and add it in Merchant Center › Products › Feeds. Marketing & ads Which GA4 events does my shop send to Google Analytics? With a GA4 Measurement ID in Google Analytics & Tag Manager, your shop sends product views, list views, add to cart, checkout steps and purchases to Google Analytics 4. Marketing & ads How do I put a discount on products? Set Is Discount to Yes on the product form, choose Fixed or Percentage and type the amount. Offers & discounts › Product discounts lists them all. Marketing & ads How do I create a coupon code? In Offers & discounts › Coupons, write the code, Fixed or Percentage, the amount, a minimum purchase and dates, press Save, then set Coupon Manage On. Marketing & ads How do customers use a coupon? At checkout the customer types the code in the Enter coupon code box and presses Apply. If it is valid, a Coupon Discount line comes off the total. Marketing & ads How do I make a combo (bundle) offer? In Offers & discounts › Combo offers, press Add New Combo Product, set a name and price, pick the products and quantities, and save. It shows at /combo-offers. Marketing & ads How do I show a popup offer? In Offers & discounts › Popup offer, upload a banner image, add its link, set Show Pop Up Offer Banner to Enable and press Update. It pops up on your shop. Marketing & ads How do I show an offer in the top bar? In Offers & discounts › Top banner offer, upload a wide 1600×80 banner, add the link it opens, set Show Topbar Offer Banner to Enable and press Update. Marketing & ads How do I turn on the "someone just ordered" and upsell popups? In Offers & discounts › Order & upsell popups, set Show Order Pop Up and Show Up Sale Pop Up to Enable and press Update. Each one can be on or off on its own. Marketing & ads How do I set my shop's SEO title, description and keywords? Go to Marketing & SEO › SEO settings, fill in the home page's SEO title and meta description, watch the Google preview, and press Save. Google can show them in results. Marketing & ads How do I set up Facebook Pixel and Conversions API? In Tracking & codes › Facebook Pixel & CAPI, paste your Pixel ID and Conversions API access token, switch tracking on, save, then press Send test event. Marketing & ads Which events are sent to Facebook? Five events: PageView, ViewContent, AddToCart, InitiateCheckout and Purchase. Purchase goes once, when the order qualifies; cancelled or fake orders never count. Marketing & ads How do I check my events in Facebook's Test Events? Copy the code from Events Manager › Test events, paste it in Test event code, save, press Send test event and browse your shop. Empty the code when done. Marketing & ads What happens if Facebook events fail to send? Each event is saved first. If Facebook does not take it, it is tried again with growing gaps, up to 8 tries. Tracking problems never stop a page or an order. Marketing & ads How do I ask visitors before Facebook tracking? Tick Ask visitors for permission first on the Facebook Tracking page and save. Your shop shows an Allow / No thanks bar, and tracks only visitors who allow it. Marketing & ads How do I add Google Analytics, Tag Manager and Search Console? In Tracking & codes › Google Analytics & Tag Manager, type your GA4 Measurement ID, Tag Manager container ID and Search Console code and press Save. The shop adds the cod... Marketing & ads How do I add other tracking codes (Hotjar, Clarity…)? In Tracking & codes › Other tracking codes, give the code a name, pick Header, paste the code and press Save. It is added to every page of your shop. Marketing & ads How do I connect an SMS company for marketing? Marketing channels › SMS marketing shows each SMS company with its sign-up steps. Pick one, get its key, press Connect, fill in Settings › SMS and send a test. Marketing & ads How do I connect WhatsApp marketing? On Premium, Marketing channels › WhatsApp marketing opens WhatsApp campaigns. On other packages the owner pastes WhatsApp Cloud API keys there and tests them. Marketing & ads How do I connect email marketing? In Marketing channels › Email marketing, connect Brevo or Mailchimp with their keys and Test connection, or send through Gmail or Amazon SES with SMTP. Marketing & ads How do I connect my YouTube channel? Make your own Google app, add the redirect address the panel shows, paste the Client ID and secret in YouTube marketing, then press Connect YouTube channel. Marketing & ads How do I answer YouTube comments from the panel? Open YouTube marketing, write in the box under a comment and press Reply. It goes to YouTube as your channel. Press Done when a comment needs no answer. Marketing & ads How can a blog bring more visitors? Write useful posts that answer what buyers search for, link each one to your products, and connect Search Console and Analytics to see what works. Marketing & ads Who can manage offers and marketing channels? The owner can do everything. Admin starts with offers, website design and YouTube comments; marketing channels, tracking codes and keys stay with the owner.