Open SMS marketing, pick an SMS company and follow its steps to get your key. Then press Connect. It opens Settings › SMS, where you paste the key, switch SMS on, save and send a test SMS.
Where to find it
Admin › Online store › Marketing channels › SMS marketing (মার্কেটিং চ্যানেল › এসএমএস মার্কেটিং)
Only the store owner (Super Admin) sees it, and only the owner can open Settings › SMS and connect the account. Marketing channels (owner) does not open it for staff.
Step by step
- Open SMS marketing. The bar at the top says SMS is connected and switched on. or SMS is not connected yet.
- Choose a company from the cards:
- BulkSMSBD: you need an API key and a Sender ID.
- Green Web: you need a Token.
- mShastra: you need a User name, Password and Sender ID.
- Any other SMS company (SSL Wireless, Alpha SMS, MiM SMS …): you need its sending web address with
{number}and{message}in it.
- Follow the steps on that card: make an account, buy SMS, and copy the key. Use the Website ↗ link to open the company's site.
- Press Connect. Settings › SMS opens.
- Tick Send SMS, choose the same company in SMS company and fill in its boxes.
- Press Save. It should say SMS settings saved — SMS is on.
- Under Send a test SMS, type your own number and press Send. The answer from the SMS company is shown.
What the SMS account is used for
Once SMS is on, the shop can send:
- the message a customer gets when they place an order;
- the message when the parcel goes to the courier;
- the reminder to shoppers who left the checkout (if you switch it on in Incomplete orders).
Good to know
- You pay the SMS company. The messages are sent from your own account and use your own SMS balance.
- Keys are kept encrypted for your shop only and never shown again. To keep a saved key, leave its box empty when you save.
- SMS stays off until every box of the chosen company is filled in.
Common problems
- "Saved, but SMS stays off until every field of the chosen provider is filled in." One box is empty. Fill it in and save again.
- The test says "Not sent." Read the company's answer shown with it. Usually the balance is empty, the key is wrong or the Sender ID is not approved yet.
- Connect shows a 403 page. Only the store owner can open Settings › SMS.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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