How do I connect the RAMS card machine?

01 Nov 2026 2 min read বাংলায় পড়ুন

Your card machines send their punches to an online account (RAMS, by Rumy Technologies, provided by Stellar BD). Put that account's username and API code in Salary rules, press Save, then press Test the connection. From then on the punches come into your attendance by themselves.

Where to find it

Admin › ERP › HR Department › Payroll › Salary rules, the Card machines (RAMS · Stellar) box on the right.

Only the store owner (Super Admin) can open it.

Step by step

  1. Ask Stellar BD for your RAMS API code (auth_code). You also need the username of your rumytechnologies.com/rams account.
  2. Go to Payroll and press Salary rules.
  3. In Card machines (RAMS · Stellar), type the RAMS username (auth_user).
  4. Type the API code (auth_code).
  5. Press Save. The box now says Connected.
  6. Press Test the connection.

Good to know

  • What the test shows. If RAMS answers, you see how many people are registered in RAMS, their IDs and names, and how many of today's rows were read as punches.
  • The code is kept locked. It is stored encrypted and never shown again. To change it, type a new one; leave the box empty to keep the saved one.
  • Your own account. Each store connects its own RAMS account. Nobody else's punches come into your store.
  • After connecting, punches are read every 10 minutes. Give each person their Card-machine ID on the profile (the User ID in RAMS, such as 05), or link them on the Attendance page.
  • No machine yet? You can still bring in attendance from an Excel or CSV file exported from RAMS, on the Attendance page.

Common problems

  • "RAMS did not answer: …" with a wrong-code message. Check the username and the API code with Stellar BD, type them again and save.
  • RAMS is busy or down. The message says the problem is on RAMS's server. Nothing is lost: the next read fetches the punches again. If it lasts for hours, contact RAMS / Stellar.
  • Rows came back but none were read as punches. RAMS sent a layout the panel could not read. Send the sample shown under the test to support.
  • No Test button. It appears after both the username and the code are saved.
Still need help? Ask in our Facebook group — the team and other shop owners answer there.
Ask the community →