To upgrade, pay for the bigger package on Package & billing. The quickest way there is the Upgrade now button on any locked page. The new package opens as soon as the payment is confirmed.
Where to find it
Admin › Administration › Settings › Package & billing (প্রশাসন › সেটিং › প্যাকেজ ও বিল). Only the store owner can upgrade.
Step by step
- Open the part you need. If your package does not include it, you see a page with a lock: "This part is in the … package", with that package's monthly price.
- Press Upgrade now (এখনই আপগ্রেড করুন). Package & billing opens with that package already chosen.
- Or open Package & billing yourself and click the bigger package under Choose a package (or Renew or change package).
- Choose the Months and how you will pay under Pay with.
- Press Pay now (or Send for checking for send money).
- When the payment is confirmed, the Now box shows the new package, and the locked parts open.
Example: "Rangdhanu Fashion" opens the inbox and sees "This part is in the Premium package". The owner presses Upgrade now, chooses 1 month, pays with bKash, and the inbox opens.
Good to know
- The locked page names the cheapest package that has the part you opened. Use Compare packages ↗ to see what each package gives before you pay.
- When you are at a limit, the panel tells you, for example "Your Basic package allows 200 products. Choose a bigger package to add more." A bigger package raises that limit.
- The new package starts on the day the payment is confirmed, and your paid days are not lost. The days left on your old package (the grace days not counted) are turned into days on the new one: days left × old daily price ÷ new daily price, rounded down, where a daily price is the monthly price ÷ 30. They are added to the months you pay for. Before you pay, the page says so, for example "30 days left on your current package will become 11 days on Standard, added to the months you pay for."
- Renewing the same package is different: then the new months are added after the days you still have.
- A send-money payment waits until the eCommerce Autopilot team checks it, so the upgrade opens only after that.
- Packages, prices and what each one includes are set by eCommerce Autopilot and can change.
Common problems
- You do not see Upgrade now or the payment form. You are signed in with a staff login. Ask the store owner to upgrade.
- The Custom package is not in the list. A custom package is agreed with the team, not paid from this page. See the article below.
Related
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