How do I pay for my package?

Go to Package & billing, pick a package, choose how many months, choose how to pay and press Pay now. When the payment is confirmed, your package opens.

Where to find it

Admin › Administration › Settings › Package & billing (প্রশাসন › সেটিং › প্যাকেজ ও বিল). Only the store owner can pay. If someone else tries, the panel says "Only the store owner can change the package."

Step by step

1. Open Package & billing. The form is called Choose a package (or Renew or change package if you already pay for one).
2. Click the package you want. Each card shows its price per month.
3. In Months, choose 1, 3, 6 or 12 months. Total shows the price × the months.
4. Under Pay with, choose how to pay. You see only the methods eCommerce Autopilot has switched on, for example:
   • bKash
   • Card, Nagad, Rocket & more (SSLCommerz)
   • aamarPay
   • Send money (bKash / Nagad / Rocket)
5. Press Pay now. You go to the payment company's page. Pay there.
6. You come back to Package & billing. When the payment is confirmed you see "Payment received — your … package is active."

If you choose Send money, the button says Send for checking instead. That way works differently; see the article on waiting payments below.

Good to know

• Each month is 30 days. Three months gives you 90 days from the start.
• Renewing the same package early? The new months are added after the days you still have.
• Changing to a different package? The new package starts on the day the payment is confirmed. The days still left on your old package are turned into extra days on the new one, worth the same money (rounded down). A blue note under Total shows how many before you pay.
• Example: "Rangdhanu Fashion" chooses a package at ৳1,999 a month for 3 months. Total shows ৳5,997. After paying by bKash, the Now box shows the new end date.
• Prices and the list of payment methods are set by eCommerce Autopilot and can change. The page always shows today's prices.
• Your payments are listed under Payments on the same page, with their status.

Common problems

• "The payment was not completed. You can try again." You cancelled, or the payment failed on the payment page. This try is marked Failed in Payments. Press Pay now again.
• "This payment method is not available right now." Choose another method.
• "Online payment is being set up." No method is switched on yet. Message eCommerce Autopilot on WhatsApp from the link on the page.

Related

• My send-money payment is waiting: what happens next?
• Where do I see my package and what I have used?
• How do I upgrade my package?
• What packages are there?