Autopilot Help Centre

🎨 Website & design All topics →

Website & design How do I start a landing page from a ready template? Go to Landing pages, press Use a Template, preview one of the 30 ready-made pages, then press Use this template to open it in the builder and save it. Website & design How do I give a landing page a short address like shop.com/offer? In the landing page builder press ⚙ Page settings, type the address in Page address (URL), wait for the live check to say it is free, then save the page. Website & design How do I link a product and order form to a landing page? In the builder type a product's name or ID in Add a product at the top bar. Its order form is filled in, or added, and visitors order it with cash on delivery. Website & design How do I switch a landing page off or delete it? In Landing pages press the eye icon to hide a page from visitors or make it live again, or the bin icon to delete it. Deleting frees one page in your package. Website & design How do I make a classic (form-based) landing page? In Landing pages press Quick Create, fill in one form with title, texts, photos, review images and product, then Save. The page is made in the standard design. Website & design How do I write blog posts? Go to Pages & blog › Blog posts, press Create Blog, add a title, image, category, tags, status and the post text, then Save. Posts show on your shop at /blog. Website & design How do I organise blog categories and tags? Add blog categories in Pages & blog › Blog categories and tags in Blog tags: type a name and press Save. Each post gets one category and as many tags as fit. Website & design Why do my images load fast (WebP)? Your shop makes light WebP copies of big photos and shows them to browsers that support WebP. Product photos get one on upload, other big pictures every night. Website & design What photos work best for products, sliders and banners? Use square 800 × 800 product photos, wide 1500 × 400 slider pictures, square category and blog pictures, and resize big phone photos before you upload them. Website & design How do customers sign up and sign in on my shop? Customers sign up at yourshop.com/register with name, mobile number and password, then sign in at /login with phone or email to see their orders. Website & design How can customers track their order? Customers open the Track Order page on your shop, type their order number and mobile number, and see the order's current status. No sign-in needed. Website & design How does the wishlist work? Signed-in customers tap the heart on a product card or product page to save it, then open /wishlist to remove items or add them to the cart. Website & design Will my old product links in ads keep working? Yes. Old /product-show/ links send shoppers to the product's page with a permanent redirect and keep the tracking words in the link, so ads keep counting. Website & design Does my shop work well on phones? Yes. Every store theme has its own layout for small screens, the shop has a phone header with search and tracking, and product cards use light WebP photos.