Why do my images load fast (WebP)?

Your shop makes a lighter WebP copy of your big photos and shows that copy to every browser that supports WebP. The picture looks the same, but the page loads faster, especially on mobile data. You do not need to do anything.

Where to find it

There is no setting for it. It works on your shop's pages by itself. The admin panel always shows your original files.

How it works

Product photos. When you upload a JPG or PNG product photo (main, gallery or colour photo), two WebP versions are made at once and saved next to the original: a light one (up to 600 × 600 pixels) for product cards and lists, and a full-size copy for the product's own page.
Other big pictures. Every night at 03:30 (Bangladesh time), the shop looks for JPG and PNG pictures over 80 KB, such as sliders, blog pictures, category pictures, landing page photos and pictures you put in the text editor, and makes a WebP copy of each one.
Some pictures do not wait. Blog pictures, for example, get their copy the first time a shopper opens the page.
Who gets WebP. A browser that says it can show WebP gets the copy. An old browser gets your original. Each visitor sees a picture that works for them.
Your original is kept. Nothing is overwritten, so you can always go back to it.

Example: Rangdhanu Fashion uploads a 900 KB slider photo in the afternoon. That night a WebP copy is made, and from the next morning phone shoppers download the much lighter copy.

Good to know

Only when it helps. For the nightly copies, if the WebP copy would not be smaller than the original, it is not kept and the original is used.
Small pictures stay as they are. Pictures under 80 KB (other than product photos) are already light.
GIF and WebP uploads are used just as you uploaded them.
Pictures added inside the drag & drop landing page builder are used as you upload them. Make those light before you upload.
Changed a picture? A new upload gets its own copy again; an old copy is never used for a newer file.

Common problems

A new slider or banner still loads slowly today. Its WebP copy is made at the next nightly run. Check again the next day.
A photo still looks heavy. Very large photos are heavy even as WebP. Resize them before uploading (see the tips article below).

Still need help? Ask in our Facebook group — the team and other shop owners answer there.

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