Does my shop work well on phones?

04 Nov 2026 2 min read বাংলায় পড়ুন

Yes. Your shop fits the phone's screen width, every store theme has its own layout rules for small screens, and on phones the shop shows a separate header made for a small screen. Still, open your shop on your own phone after every big change, because most shoppers will see it there.

Where to find it

  • Your shop's look: Admin › Online store › Store design › Store themes. There are 30 themes built on 10 home page layouts, and each layout has its own rules for small screens.
  • Landing pages: Admin › Online store › Pages & blog › Landing pages. The drag-and-drop builder has three screen buttons at the top: computer, tablet and phone. The phone button shows the page 375 pixels wide, about the size of a phone.

How it works

On a phone your shop shows:

  • A phone header with the menu button, your logo, the language switch, an account button (Sign in, or My account for a signed-in customer) and the cart. Track order, Reviews and Dark / light mode are inside the menu. Tablets get the same header.
  • A bottom bar on phones and tablets with Home, Categories, Cart, WhatsApp (or Call) and Account.
  • A search box under the header. The "Popular searches" it suggests come from Store design › Search bar.
  • Your categories as small buttons in a row the shopper can scroll sideways.
  • Light product photos. Product cards use a smaller WebP copy of the main photo (up to 600 pixels), and the product page uses a WebP copy of each photo. Both are made by themselves when you upload, and photos load as the shopper scrolls down.

Good to know

  • Check on a real phone. Open your shop address on your phone and try the whole path: home page, a product, choose a size, order. Do it again after changing the theme, sliders or menu.
  • Photos. The product form recommends 800×800 photos. Square photos of the same size keep a category page neat on a small screen.
  • Short names. Long product names get cut or wrap on a phone. Put the important words first.
  • Keep photos reasonably small. A WebP copy of a huge photo is still heavy on mobile data.
  • Landing pages: before sharing an ad link, press the phone button in the builder and check every block.

Common problems

  • Something looks fine on a computer but crowded on a phone. Check the text or picture you added yourself (a long banner text, a wide picture). Shorten the text or use a narrower picture.
  • A product video is wider than the phone screen. In the product's Video Embedded Code, change width="560" to width="100%" and save.
Still need help? Ask in our Facebook group — the team and other shop owners answer there.
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