Paste your Steadfast API key and Secret key on the Steadfast card in Couriers & keys, press Save, then press Test connection. When it works, you see "Connected to Steadfast" with your Steadfast balance.
Where to find it
Admin › ERP › Sales Department › Courier & parcels, then the Couriers & keys button. Only the store owner (Super Admin) sees it. Its tick, ERP settings (owner), opens for the Super Admin only, even when ticked for staff.
Step by step
- Copy your API key and secret key from your own Steadfast merchant account.
- Open Couriers & keys and find the Steadfast card.
- Make sure Use Steadfast is switched on.
- Paste the key in API key and the secret in Secret key.
- Press Save. The card now shows Keys saved.
- Press Test connection. A green message shows "Connected to Steadfast" and your balance.
- Set up live updates too, so every status change comes in by itself (see the related answer below).
Good to know
- Each store uses its own Steadfast account. Your keys are kept for your shop only.
- Saved keys are not shown again. The boxes say "saved — leave empty to keep". Leave them empty to keep the old keys, or type new ones to replace them.
- Once connected, the Courier & parcels page shows your Steadfast balance to the owner, and brings in Steadfast payouts and the parcels in them.
- Parcels on the way are checked again by themselves: Steadfast's card says "Live updates by webhook + check every 10 minutes".
- You can change the card's Colour. It is the colour of the Steadfast tab and its parcels.
Common problems
- Test connection shows an error. Copy both keys again, with no spaces before or after, save and test again.
- "Steadfast: keys are not saved yet". Press Save after typing the keys, then test.
- Couriers & keys button is missing. Only the store owner (Super Admin) sees it. Sign in as the owner.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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