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Autopilot Help Centre

Short answers for every part of eCommerce Autopilot: where to find it, how to set it up and how it works.

📦 Products & catalogue All topics →

Products & catalogue How do I add brands? Add brand names in Products › Brands, then pick the Brand on each product. Your shop's /brands page lists them, and each brand opens a page with its products. Products & catalogue How do I manage the size list? Add, rename or remove sizes in Products › Sizes. Variable products pick their sizes from this list, and shoppers can filter your shop's products by size. Products & catalogue How do I manage the colour list? Add colours in Products › Colours with a name and a colour code. Variable products pick from this list, and shoppers can filter your shop by colour. Products & catalogue What are Fabrics and how do I use them? Fabrics is a list of materials or product types, each with a name and image. Pick one on a product, and shoppers can filter your product list by it. Products & catalogue How do I add and track stock? Turn on Manage Stock on a product and type its Stock Quantity. Orders take stock out, cancelled or returned orders put it back, and Low stock alert warns you. Products & catalogue Should I hide or delete a product? Hide a product you may sell again: it leaves your shop's lists but keeps its page and orders. Delete only what you will never sell; it frees a product place. Products & catalogue How many products can I add? Your package sets how many products you can add, with no limit in the free trial. See what you have used in Package & billing, then free space or upgrade. Products & catalogue Who can add and edit products? The store owner, and staff with the Products & stock feature. Admin and Manager get it by default; a Moderator can be given it. Set it in Users & logins.
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