How many products can I add?

It depends on your package. During your free trial there is no product limit. After that, your paid package's limit applies, or the free package's limit if you have not chosen one. You can see your limit and how many you have used in Package & billing.

Where to find it

Admin › Administration › Settings › Package & billing. The Products line shows used / limit, for example "38 / 50", or "unlimited". Only the store owner sees this link.

How it works

What counts: every product in your store, shown or hidden. Combo offers are saved as products, so they count too.
What does not count: a theme's sample products, and products you have deleted.
During the free trial: nothing is limited, so you can add as many as you like.
After the trial: the limit of your package applies. If a paid package runs out, it keeps working for 3 more days, then the free package's limits apply.
When you reach the limit, saving a new product, cloning or copying one, importing a file and making a new combo offer are refused with a message like "Your … package allows 50 products. Choose a bigger package to add more."

Example: "Rangdhanu Fashion" is on a package with 50 products. It has 48 of its own products, 2 combo offers and 6 theme samples. It has used 50, so the next new product is refused until it deletes one or upgrades.

Good to know

Editing is never blocked. You can always change prices, photos and stock of products you already have.
Hidden products still count. To free a place, the product has to be deleted.
Check before you import a big file: every row becomes a product and takes a place.
Theme samples do not take a place, but remove them before going live so customers only see your own products.
Orders, landing pages and staff logins have their own limits on the same Package & billing page.

Common problems

"Your … package allows N products." Delete products you will never sell again, or choose a bigger package on Package & billing.
Package & billing is missing from my sidebar. You are signed in as staff. Only the store owner sees it; ask them to check.

Still need help? Ask in our Facebook group — the team and other shop owners answer there.

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