The store owner can always add and edit products. A staff member can do it when the Products & stock feature is ticked on their login. The Admin and Manager jobs get it ticked by themselves; a Moderator can be given it.
Who can use it
| Job (role) | Products & stock |
|---|---|
| Super Admin (store owner) | Always, everything |
| Admin | Ticked by itself |
| Manager | Ticked by itself |
| Marketing Manager | Ticked by itself |
| Moderator, Production Manager | Not ticked; fine to add |
| Store Manager, Courier Manager, Supervisor, Seller and factory jobs | Not usually for this job |
The tick is per person. You can add it to anyone, or take it away from an Admin or Manager, on their login.
What the feature opens
With Products & stock, a person can use everything under Admin › Online store › Products:
- All products and Bulk edit: add, edit, clone and delete products;
- Categories, Tags, Brands, Sizes, Colours and Fabrics;
- product stock, Low stock alert, and product import and export.
Product reviews are a separate tick (Reviews), and so are discounts, coupons and combos (Offers).
Step by step: give someone access
- Go to Admin › Administration › Users & access › Users & logins.
- Open the person's login, or create a new one.
- Pick their job (role). The form ticks what that job needs.
- Tick Products & stock if it is not already ticked.
- Save.
Good to know
- Deleting is included. Anyone with Products & stock can delete products, and deleting cannot be undone. Give it only to people you trust with your catalogue.
- Only the Super Admin can give access they do not have themselves. A staff member who manages logins cannot hand out Products & stock unless they have it.
- The product limit of your package applies to everyone, the owner too.
- Package & billing stays with the owner, whatever is ticked.
Common problems
- A staff member cannot see Products. Products & stock is not ticked on their login. Tick it in Users & logins.
- "Only the Super Admin can give access you do not have yourself." Ask the store owner to tick it instead.
Related
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