Open YouTube comments and press ✨ AI under a comment. Autopilot AI writes a short answer into the reply box. Read it, change it if you like, and press Reply. Nothing is posted until you press Reply.
Where to find it
Admin › Online store › Marketing channels › YouTube marketing (মার্কেটিং চ্যানেল › ইউটিউব মার্কেটিং). Once your channel is connected, this link opens YouTube comments.
You need the YouTube comments tick (the owner always has it). The ✨ AI button shows only while the channel is connected.
Step by step
- Open YouTube marketing. Needs reply shows the comments waiting for an answer.
- Under a comment, press ✨ AI. The button shows … while the AI writes.
- The answer appears in the reply box. Read it.
- Change any word you want.
- Press Reply. The answer goes to YouTube in your channel's name.
How it works
The AI reads the comment, the video's title and the answers already under it. It writes with your shop's facts and what you taught it in Teach your AI.
It is told to:
- answer in the commenter's language (Bangla, English or Banglish), friendly and short, 1–3 sentences;
- give a price or a fact only when your shop's facts have it, and never invent one;
- for an order, a size or a personal question, invite the person to message the shop or order on the website, and never ask for a phone number in public;
- for a complaint, say sorry once and ask them to message the shop, never argue.
Example: under a video of Rangdhanu Fashion, someone writes "dam koto?". If your facts have the price, the AI answers with it and asks them to message the shop to order.
Good to know
- Spam, insults or nothing to answer: the AI writes nothing and says Nothing to answer here — press Done. Press Done to take the comment off the waiting list.
- Plain text only, no hashtags.
- Cost: each answer counts under "Comment replies & seller coach" in AI Usage & bills.
Common problems
- No ✨ AI button. The channel is not connected. See How do I connect my YouTube channel?
- "The AI did not answer. Try again in a minute." Wait and press again. If it keeps happening, see Autopilot AI is not working.
- The answer has a wrong fact. Fix it before you press Reply, then teach the right fact in Teach your AI.