Most often, posting by itself is not switched on yet, or no topic is waiting on Coming posts. If the page shows a yellow note at the top, the AI cannot write right now, and the note says why.
Where to find it
Admin › Autopilot AI › Auto Blogging & Content with AI. The blue and yellow notes appear at the top of the page; each topic's state is on the Coming posts card.
What to check, most common first
- Blue note "Posting by itself is not switched on yet" — nothing goes out on its own. Press Switch on auto posting, or turn on Post by itself at the chosen times in Settings and press Save settings.
- "No posts planned yet." on Coming posts — there is nothing to write. Add topics, or tick When the list runs low, let the AI pick topics itself.
- The time has not come. Posts go out on the chosen days at the chosen time (Bangladesh). The check runs every 10 minutes, so a post can appear a few minutes after its time.
- It was written as a draft. If When written is Keep as a draft for me to check, the post is in Posted by the AI marked "Draft — check and publish". Open it with Edit and publish it.
The yellow note at the top
While it shows, nothing is written and Plan it and Write now are greyed out.
- "This AI part is switched off in AI Usage & bills." — the store owner switches the Auto Blogging part on again in AI Usage & bills.
- "Autopilot AI is switched off in this store." — the store owner turned Autopilot AI off; turn it on again.
- "Autopilot AI is paused: the AI bill for … is not paid yet." — pay the AI bill; writing starts again after that.
- "Autopilot AI is not set up yet." — ask the eCommerce Autopilot team.
A topic shows a message
- "The AI was busy; trying again in 20 minutes." — the AI company was busy or slow. The topic stays on the list and is tried again by itself 20 minutes later. Nothing to do.
- Failed (red), for example "The AI answer was not a full post." — press Try again. If it fails again, write the topic a little more clearly (remove it with ✕ and add it again).
Good to know
- The AI writes one post at a time for your store. If several topics are due, they come one after another on the next checks.
- A topic left "Writing" for more than 30 minutes goes back to waiting and is tried again.
- A store on hold (Suspended) or Banned does not post.
- Write now writes a topic at once even while posting by itself is off.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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