Where did the old Couriers page go?

The old Couriers page (yourshop.com/admin/couriers) now takes you straight to Couriers & keys. That is where your store sets up its couriers: switch them on, save their keys, test the connection and add other couriers.

Where to find it

Admin › ERP › Sales Department › Courier & parcels, then the Couriers & keys button.

Only the store owner (Super Admin) sees it.

How it works

• The old link still works. A bookmark to /admin/couriers opens Couriers & keys, so nobody gets lost.
• The old courier list belongs to the platform. It is the same for every store, and only the eCommerce Autopilot team changes it. Your store cannot add, edit or delete its entries.
• Trying to change it shows "The courier list is the same for every store; it is changed by the platform only."
• Your own couriers live in Couriers & keys. Each courier there has its own card with its keys, its on or off switch and Test connection. A courier you add with + Add a courier gets its own tab on Courier & parcels.
• The website books with the same keys. When you send a website order to a courier, it uses the keys saved in Couriers & keys.

Example: Rangdhanu Fashion's manager used to open Couriers to add "CarryBee". Now the link opens Couriers & keys. She scrolls to + Add a courier, types "CarryBee", picks a colour and presses Add courier.

Good to know

• The Courier box on an order (when you create or edit one) still lists the platform's couriers. That list is the same in every store.
• Keys are your store's own. Each store saves the keys from its own courier merchant account; no store uses another's.

Common problems

• The page says you are not allowed (403). Courier keys are for the store owner (Super Admin) only, even when Courier keys (owner) or ERP settings (owner) is ticked for you. Ask the owner to set up the courier.
• I cannot find the button to add a courier on the old list. It is gone on purpose. Use + Add a courier in Couriers & keys.
• Courier & parcels is not in my sidebar. Your login has no ERP access. Ask the store owner.

Related

• How do I add another courier (e.g. CarryBee)?
• How do I connect Steadfast?
• Which couriers does eCommerce Autopilot work with?
• How far back can each role see courier data?