A seller's sale counts the full order price: the cash the courier collects on delivery plus the advance the customer paid before. The courier only knows the cash on delivery, so the app adds the advance from the seller's order itself.
Where to find it
The full price is used in:
- Admin › ERP › Sales Department › Seller bonus (a seller sees My Bonus): the weekly and monthly race and the monthly target progress.
- Admin › ERP › HR Department › Payroll, the salary slip, and the seller's My dashboard: Sales that count this month (by delivery), which sets the salary level, commission or sales %.
- Sales team (a seller sees Sales Team Update): the With courier amount for each page.
The advance is written on the order, in the Advance ৳ box of Seller orders (My Orders for a seller), or in the Advance taken? question before a risky customer's order goes to the courier.
How it works
For each parcel, the app looks for the seller order with the same page and the same invoice. If that order has an advance, it is added to the parcel's amount.
Example: A Rangdhanu Fashion seller sells a dress for ৳11,000. The customer sends ৳500 advance by bKash, and the seller writes Advance ৳ 500 on the order. The parcel goes with ৳10,500 cash on delivery. When it is delivered:
| Before | Now | |
|---|---|---|
| Courier collected | ৳10,500 | ৳10,500 |
| Advance | not counted | ৳500 |
| Seller's sale | ৳10,500 | ৳11,000 |
Good to know
- Delivered and partly delivered parcels count what the courier collected plus the advance.
- On the way parcels show the order amount plus the advance on the bonus board.
- Cancelled or returned parcels still count nothing for the bonus result or the salary.
- No matching order, no advance. A parcel booked straight in the courier panel, with no seller order of that page and invoice, counts only the cash on delivery.
- The month rule does not change. A sale still counts in the month its delivery succeeds, with the wait until the 5th of the next month.
Common problems
- A seller says the advance is missing from her sales. Check that the order has Advance ৳ filled in and that its invoice is the same as the parcel's (capitals and spaces at the ends do not matter).
- The amount looks higher than what Steadfast paid. That is expected: the advance never went through the courier.