Open Users & logins, press Edit / password next to the person, type the new password twice and press Save. The old password stops working at once. Give the new one to the person yourself.
Where to find it
Admin › Administration › Users & access › Users & logins (ইউজার ও অ্যাক্সেস). The store owner can do this for any staff member. Someone given the Users & access tick can do it for other staff, but not for a Super Admin or the owner.
For people who have a staff profile, there is a second place: Admin › ERP › HR Department › Staff (এইচআর বিভাগ). The store owner (Super Admin) and an Admin open it (an Admin cannot change an Admin's or the Super Admin's login), and after the free trial a package that includes staff, attendance and salary.
Step by step
From Users & logins:
- Go to Users & logins and find the person.
- Press Edit / password.
- Under New password, type the new password in both boxes. It must be at least 8 characters.
- Leave everything else as it is and press Save.
- The message ends with "New password set." Tell the person their new password.
From a staff profile:
- Go to Staff and open the person, then press Edit.
- Under Admin login, tick Give a new password.
- Type the password twice, or press Generate for an easy-to-read one.
- Press Save. The new password is shown once at the top of the profile. Note it down then.
Good to know
- Passwords are never shown. Nobody, not even the owner, can see an old password. You can only set a new one.
- Leave the password boxes empty when you edit a person for any other reason. Their password then stays the same.
- Your own password: press Edit / password on your own row, or see the article on changing your admin password.
- The owner's password can only be changed by the owner. The staff profile page never changes a Super Admin's password.
- Want them out right now? A new password does not close a page they already have open. Block them first, then set the new password and unblock.
Common problems
- "… confirmation does not match." The two boxes are different. Type the same password in both.
- There is no Edit / password button next to someone. That person is the owner or a Super Admin you are not allowed to change.
- No "Give a new password" box on the staff profile. The profile has no linked admin login yet. Make one with Make an admin login for them now.