How do I renew a domain I bought here?

Open the Your domain page and, in the domain's last 60 days, press Renew for 1 year next to it and pay. When the payment is confirmed, one more year is added after the domain's current end date.

Where to find it

Admin › Online store › Store design › Custom domain (অনলাইন স্টোর › স্টোর ডিজাইন › নিজের ডোমেইন). The page is called Your domain. Your domains are listed under Your domain orders in the Buy a domain box.

Only the store owner (Super Admin) can renew, and only while eCommerce Autopilot is selling domains.

Step by step

Find your domain under Your domain orders. A bought domain shows ends and its end date, for example "ends 14 Dec 2026".
In its last 60 days, a Renew for 1 year button appears next to it. Press it.
The page Renew rangdhanufashion.com opens with today's renewal price for one year and the date it ends now.
Check the details under Registered in the name of.
Choose how to pay, tick I understand that domains are not refundable, and press Pay now. For send money, fill in your number and the Transaction ID (TrxID) and press Send for checking.
When it is done, the page says Renewed and shows the new end date.

Good to know

The end date turns red in the domain's last month, so you can see it is close.
Before the last 60 days, you see Details instead of the button. Come back later.
The price is the renewal price on the day you open the renewal. It can differ from the price you paid for the first year.
An online payment (bKash, SSLCommerz or aamarPay) renews at once. A send money payment waits until the platform has checked and approved it.
The new year is added after the old end date, so renewing early loses no days.
The renewal shows in your orders list with the word renewal.
Only domains bought or transferred here can be renewed here. A domain you connected from another company is renewed with that company.
You also get reminder emails before the domain ends.

Common problems

No Renew for 1 year button. The domain is not in its last 60 days yet, or it was not bought here.
"A renewal of … is already paid and on its way." You already paid. Wait for it to finish.
"The renewal price of … is not known right now." Try again in a few minutes.
It says "Your payment is received. The domain is being set up". The payment arrived and the renewal is being finished. You do not need to pay again.

Still need help? Ask in our Facebook group — the team and other shop owners answer there.

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