For a domain you bought or transferred here, the store owner gets an email 30, 15, 7 and 1 day before it ends. Each email has a Renew now button that opens your Your domain page.
Where to find it
The emails go to the store owner's (Super Admin's) email address. You do not switch them on: they come by themselves for every domain bought here.
The end date is also on Admin › Online store › Store design › Custom domain, under Your domain orders, next to the word ends.
How it works
The platform checks bought domains every hour. When a domain comes into one of the reminder days, one email goes out:
| Days before the end | Email subject |
|---|---|
| 30 | rangdhanufashion.com ends in 30 days |
| 15 | … ends in 15 days |
| 7 | … ends in 7 days |
| 1 | … ends tomorrow |
The email says the date the domain ends, and that after it ends the shop opens only on its free address and the domain may be lost.
Each reminder is sent only once for that end date. If a domain arrives with fewer days left (for example a transfer with 20 days to go), one email goes at once and the next ones follow on their days.
Good to know
- Once you have paid for the renewal, no more reminders come for that end date.
- After the renewal, the domain has a new end date, and the reminders start again before that one.
- From 60 days before the end, you can already renew with Renew for 1 year. You do not have to wait for an email.
- In the domain's last month, its end date shows in red on the Your domain page.
- Reminders are only for domains bought or transferred here. A domain you connected from another company gets its reminders from that company.
- If an email cannot be sent, it is tried again an hour later.
Common problems
- I did not get the email. Check your spam folder, and check that the store owner's email address in My profile is right.
- The Renew now button opens a sign-in page. Sign in as the store owner, and the Your domain page opens.