Open a new order, paste the whole chat with the customer into the paste box and press ✨ Read with AI. Autopilot AI finds the name, number, address, price, advance and products and fills the order form. You check the boxes and submit the order yourself.
Where to find it
Admin › ERP › Sales Department › Seller orders › New order (a seller sees My Orders). The paste box is at the top left: Have it written already? Paste it here. Anyone who can enter seller orders can use it (Sales team: every page or Seller: own page only).
Step by step
- Press New order.
- Copy the chat from Messenger, WhatsApp or the website chat — as it is, in Bangla, English or Banglish — and paste it into the box.
- Press ✨ Read with AI. The box says Autopilot AI is reading the chat….
- When it is done you see how many boxes were filled — check them.
- Choose the page if needed, fix anything that is wrong and press Submit Order.
Example: a customer of Rangdhanu Fashion writes "apu 2ta three piece L size, ekta lal ekta kalo, amar number 01XXXXXXXXX, Mirpur 10, Dhaka, 500 advance bkash korsi". The AI fills the name if it is in the chat, the phone, the address with thana and district, the advance 500, the colours and the two products, one per line.
Good to know
- It only uses what the chat says. It never invents a name, price or product; a box stays empty when the chat does not say it.
- The phone number is filled only when it is a Bangladeshi mobile number (11 digits) that is really in the chat. Bangla digits are turned into English digits.
- The address comes as one clean line, with the thana and district added when the AI is sure of them.
- From the Inbox: in a chat press Make the order. The chat's last 40 messages are already in the paste box — just press ✨ Read with AI.
- Without AI: a written order (Invoice, Price, Name, Number, Address …) still fills the boxes by itself when you paste it, with no AI cost.
- Nothing is saved by the AI. The order is saved only when you submit it.
- Cost: each reading is counted as Orders (reading chats, fixing addresses) in Autopilot AI › AI Usage & bills.
Common problems
- "The AI could not read an order in it. Fill the boxes by hand." The chat had no clear order. Fill the boxes yourself.
- "Autopilot AI is switched off in this store" or "paused": see Autopilot AI is not working.