How do I fix a messy delivery address?

09 Nov 2026 2 min read বাংলায় পড়ুন

Press ✨ Fix the address next to the Address box in the order form. Autopilot AI rewrites the address as one clean line that a courier understands — house or road, area, thana and district — and puts it back in the box for you to check.

Where to find it

Admin › ERP › Sales Department › Seller orders › New order (or an order's edit page), the Address box, button ✨ Fix the address on its right. Anyone who can enter seller orders can use it.

Step by step

  1. Type or paste the address the customer gave into Address.
  2. Press ✨ Fix the address. The button says Fixing… for a moment.
  3. The box now has the clean address. Read it.
  4. Change anything that is not right, then submit or save the order as usual.

Example: the customer of Rangdhanu Fashion wrote "amar basa mirpur 10 er kase, road 3 bari 12, please send kore diben dhaka". After ✨ Fix the address the box says "House 12, Road 3, Mirpur 10, Mirpur, Dhaka". The words that are not part of the address ("amar basa", "please send") are dropped.

How it works

  • The address stays in the language the customer used.
  • Spelling of well-known places in Bangladesh is fixed.
  • The order is house / road / village, then area, then thana (upazila), then district. Thana and district are added only when the AI is sure of them.
  • It never invents a house number or anything else that was not written.
  • Nothing is saved until you submit or save the order.

Good to know

  • The address can be up to 1,000 characters.
  • If you used ✨ Read with AI on a whole chat, the address is already cleaned the same way — you do not need to press Fix the address again.
  • Cost: each fix is counted as Orders (reading chats, fixing addresses) in Autopilot AI › AI Usage & bills.

Common problems

  • Nothing happens when I press it. The Address box is empty. Write the address first.
  • "The AI could not read this address." It was too short or unclear. Write it by hand, or ask the customer for the area and thana.
  • "The AI did not answer. Try again in a minute." Wait and press it again. If it keeps happening, see Autopilot AI is not working.
Still need help? Ask in our Facebook group — the team and other shop owners answer there.
Ask the community →