Customer dues is the list of cashbook sales the customer has not fully paid yet: who owes how much, since when, and from which entry. Collect a due straight from the list.
Where to find it
Admin › ERP › Accounts Department › Customer dues (হিসাব বিভাগ › কাস্টমারের বকেয়া). The cashbook also has a Customer dues button at the top.
How it works
Three tabs. Still due (the default), Paid and All. Search by the customer's name, phone or the reference with Find.
Each row, oldest sale first:
| Column | What it shows |
|---|---|
| Sale | The sale's date, and how long ago ("12 days ago") while it is still due |
| Customer | Name and phone; the category, account and reference; who entered it; an entries link to all their cashbook entries |
| Bill | The total bill |
| Paid | Paid now plus everything collected later (for example "৳1,000 + ৳800 later") |
| Due | What is due, or a green Paid |
The totals. People who see every due also see, at the top, Customer dues (to collect) (the taka due) and Sales with a due (how many sales).
Example: at Rangdhanu Fashion the owner opens Customer dues on the 1st of the month. The top says ৳14,600 owed from 6 sales. The oldest is 40 days old. She calls that customer first and collects ৳2,000 from the same screen.
Who sees what
| Who | Sees |
|---|---|
| Store owner (Super Admin) | Every due and the totals |
| Admin, Production Manager | Every due and the totals; they collect any of them |
| Others with Own cash wallet (for example a Manager) | Only the sales they entered themselves |
People without a cashbook do not see this page.
Good to know
- The owner's dashboard counts dues too. Money position on the CEO dashboard adds a "Customer dues (to collect)" line when something is owed, and Spending by category shows a dues tile. Dues are never counted as money in.
- Which sales appear. Only money-in entries in a category ticked Sale — can have a due, saved with a total bill.
Common problems
- A sale is missing. It was saved without a Total bill, or in a category without the due tick. Ask the owner to edit the entry.
- A staff member sees only a few dues. They see only the sales they entered, unless they are an Admin or Production Manager.