How do I add questions and answers (FAQ) to a category?

Open the category in Products › Categories, type a question and its answer in each row under Questions & answers (FAQ) (up to 5 rows), and press Update. The questions are added to the category page for Google as FAQ data.

Where to find it

Admin › Online store › Products › Categories: the Questions & answers (FAQ) (প্রশ্ন ও উত্তর (FAQ)) block sits under Category page text, on the form for a new category and on the edit form.

You need the Products & stock feature. The store owner always has it.

Step by step

Go to Admin › Online store › Products › Categories.
Press the edit icon next to the category, for example "Three-piece".
Under Questions & answers (FAQ), type the first question in the Question box, for example "Which fabrics do your three-pieces come in?".
Type the answer in The answer box next to it, in one or two sentences.
Fill more rows if you like, up to 5.
Press Update.

How it works

Five rows. The form has 5 question-and-answer rows. A row is saved only when both the question and the answer are filled; half-filled and empty rows are dropped.
Plain text. Formatting and HTML are removed. A question can be up to 200 characters and an answer up to 600.
For Google. The saved rows go into the category page's structured data as an FAQ (schema.org "FAQPage"), so Google can read them as questions and answers about that category.
To remove the FAQ, clear every row and press Update.

Example: Rangdhanu Fashion adds three questions to Three-piece: which fabrics, which sizes, and whether the dupatta is included. Each answer is one honest sentence about what it really sells.

Good to know

Real questions work best. Use what buyers ask you on Facebook or the phone.
Write only what is true. Avoid promising prices or delivery times that may change.
Each category its own. Do not copy the same questions to every category.
AI can start it for you. The AI button in SEO (Google) suggests questions for empty rows.

Common problems

A row disappeared after saving. Its question or its answer was empty. Fill both and save again.
The answer is cut short. Answers keep the first 600 characters. Make it shorter.

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