Make the levels from the top down. First the main category, then a sub-category with the main one as its Parent Category, then the child with "Main › Sub" as its Parent Category. Your shop can have up to three levels.
Where to find it
Admin › Online store › Products › Categories. The form to add a category is on the left; the list is on the right.
You need the Products & stock feature. The store owner always has it.
Step by step
- Go to Admin › Online store › Products › Categories.
- Type the main category's Category Name, for example "Panjabi". Leave Parent Category on — None (main category) — and press Save.
- Type the sub-category's name, for example "Cotton Panjabi". In Parent Category, choose "Panjabi" and press Save.
- Type the child's name, for example "Eid Cotton Panjabi". In Parent Category, choose "Panjabi › Cotton Panjabi" and press Save.
- Open a product and choose "Panjabi" in Product Category. In Sub Category, choose "Cotton Panjabi › Eid Cotton Panjabi".
How it works
- Parent Category lists your main categories and, under each, its sub-categories written as "Main › Sub". Children are not in the list, so nothing can go under a child. That keeps the tree at three levels.
- When you edit a category, it is left out of its own Parent Category list. If you pick a parent that is not allowed, you see "Choose a main category or a sub-category as the parent."
- On a product, Product Category is always the main category. Sub Category shows that main category's sub-categories and their children ("Sub › Child"). Choose the most exact one.
- Each level gets its own shop page, for example /category/panjabi/cotton-panjabi/eid-cotton-panjabi.
Example: Rangdhanu Fashion has Panjabi › Cotton Panjabi › Eid Cotton Panjabi and Panjabi › Silk Panjabi. A shopper can open all panjabis, only the cotton ones, or only the Eid cotton ones.
Good to know
- On computers the shop's All categories button opens a panel: main categories on the left, their sub-categories as headings and the children under them.
- On every screen the All categories page (/category) shows main categories in a side rail and, for the chosen one, its sub-categories and children.
- Two levels are fine. You do not have to use the third level.
- Keep it simple. A child level helps only when a sub-category holds many products.
Common problems
- I cannot pick a child as a parent. A child is already the third level. Choose its sub-category instead.
- The child is missing in Sub Category on the product. Check that the product's Product Category is the child's main category.
Related
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