You can connect your store to couriers (Steadfast, Pathao, RedX), payment gateways (SSLCommerz, bKash, aamarPay, ShurjoPay), SMS, WhatsApp, email, Meta (Messenger, Instagram, Pixel, Ads), Google (Analytics, Tag Manager, YouTube), Telegram, a RAMS card machine, an AI service for live chat, and BD Courier. Each one uses your own account and keys.
Where to find it
There is no single integrations page. Each service is set up on the screen where you use it:
| Service | Where |
|---|---|
| Steadfast, Pathao, RedX | Admin › ERP › Sales Department › Courier & parcels › Couriers & keys |
| SSLCommerz, bKash, aamarPay, ShurjoPay, send money | Admin › Administration › Settings › Online payments |
| SMS for order messages | Admin › Administration › Settings › SMS (owner only) |
| Email sending (SMTP) | Admin › Administration › Settings › Email (SMTP) |
| Telegram alerts | Admin › Administration › Settings › Telegram alerts |
| Messenger, Instagram, WhatsApp chats | Admin › CRM › Inbox › Inbox settings |
| SMS, WhatsApp and email marketing services | Admin › Online store › Marketing channels |
| YouTube comments | Admin › Online store › Marketing channels › YouTube marketing |
| AI assistant (Claude, ChatGPT, Gemini) | Admin › Online store › Marketing channels › Live chat |
| Facebook Pixel & Conversions API | Admin › Online store › Tracking & codes › Facebook Pixel & CAPI |
| Google Analytics, Tag Manager, Search Console | Admin › Online store › Tracking & codes › Google Analytics & Tag Manager |
| Facebook Ads (message counts and spend) | Facebook Ads button on Admin › ERP › Sales Department › Sales team (owner only) |
| RAMS card machine | Admin › ERP › HR Department › Payroll › Salary rules |
| BD Courier (fraud check) | Admin › Administration › Security › Customer fraud check |
You see a link only if your job allows it. The store owner sees them all.
How it works
- Your own accounts. You open an account with each company and paste its keys into your panel. Nothing is shared with other stores.
- Couriers. Steadfast, Pathao and RedX have a live connection: book parcels and get status updates from the panel. Any other courier (for example CarryBee) can be added by hand; its parcels come in by file and you set their status yourself.
- Payments. Customers pay at checkout through your own gateway account. "Send money" needs no gateway: the customer sends money to your bKash, Nagad, Rocket or Upay number and writes the transaction ID.
- SMS. Built in for mshastra, BulkSMSBD and Green Web, plus any other company that gives a sending web address.
- WhatsApp marketing. WhatsApp Cloud API (Meta). On a Premium or Custom package, campaigns go out from the WhatsApp number connected to the Inbox.
- Email marketing. Brevo, Mailchimp, Gmail / Google Workspace or Amazon SES.
Good to know
- Package. Some connections belong to modules: the Inbox, YouTube comments, Telegram alerts, the AI assistant in live chat, and the WhatsApp and email marketing keys. After the free trial they need a package that includes them.
- Costs are your own. Each company bills you directly (for example per SMS, per WhatsApp template or per AI answer).
- Test buttons. Many screens have a test (send a test SMS, Test connection, Test the connection). Use it after saving.
Related
Still need help?
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