How do I make a change while viewing as a staff member?

11 Nov 2026 2 min read বাংলায় পড়ুন

View as is view only. To change something in a staff member's panel, press Ask to make changes in the top bar. They get a box with Allow for 1 hour and Don't allow. If they allow it, your changes save for one hour, and they can press Stop at any time.

Where to find it

In the blue Viewing as bar at the top of every page while you use View as (started from Admin › Administration › Users & access › Users & logins). Only the store's Super Admin uses View as.

How it works

  1. You look at Sumi's panel with View as and see a setting you want to fix for her.
  2. Press Ask to make changes (পরিবর্তনের অনুমতি চান). The bar says "Waiting for their permission…".
  3. Sumi sees a box at the bottom right of her admin, on her next page or within about half a minute: "(your name) (Super Admin) wants to make changes in your account to help you." with Allow for 1 hour and Don't allow.
  4. If she allows it, your bar turns orange and says "Changes allowed until" a time one hour later. Your saves now work as her, as if she made them.
  5. While the hour runs, Sumi's box says you can make changes until that time, with a Stop button.
  6. When you are done, press Leave. That also ends the allowed hour.

Good to know

  • Quiet until you ask: just looking records no sign-in and Sumi is not told. She sees something only when you press Ask to make changes.
  • Don't allow: your bar says "They did not allow changes. View only." You can ask again later.
  • Unanswered question: if she does not answer within 15 minutes, the question goes away and you stay view only.
  • Stop: if Sumi presses Stop, you are back to view only at once. Your bar shows it on the next page.
  • After the hour: saves are refused again ("View only. Ask Sumi to allow changes first.") until you ask again.
  • Things you can change from your own panel (her role, ticks, password) do not need her permission: leave View as and change them in Users & logins.
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