Press View as next to a staff member in Users & logins. The admin opens as that person sees it: their menu, their permissions and their numbers. It is view only, so nothing you click is saved. Press Leave to go back to your own panel.
Where to find it
Admin › Administration › Users & access › Users & logins (ইউজার ও অ্যাক্সেস) › the View as (তার চোখে দেখুন) button on a staff member's row.
Only the store's Super Admin (the owner) sees this button.
Step by step
- Open Users & logins.
- Find the staff member, for example Sumi, a seller at Rangdhanu Fashion.
- Press View as on her row. The admin dashboard opens as Sumi sees it.
- A dark blue bar at the top says Viewing as Sumi, with her role and "View only — nothing is saved, they are not told."
- Open any page from her menu to check what she can see.
- Press Leave (বের হন) in the bar. You are back on Users & logins in your own panel.
How it works
- You see only what the staff member sees: the menu, the pages their role and ticks open, and their own numbers.
- Forms are refused. If you press Save, you see "View only. Ask Sumi to allow changes first."
- Things a page saves by itself (for example seen marks or online status) are undone, so her account stays as it was.
- No sign-in is recorded for her, and she is not told you are looking.
- It works only on admin pages of your own store. Your own two-step check covers it, so you are not asked for her code.
Good to know
- Who can be viewed: active staff of your store. You cannot use it on another Super Admin, on yourself, or on a blocked login.
- Not during a support visit: while eCommerce Autopilot support is in your admin through Support access, View as is refused.
- Need to change something for her? Press Ask to make changes in the bar. See How do I make a change while viewing as a staff member?.
- It is a quick way to check why someone cannot see a menu: look as them, then fix their role or ticks from your own panel.
Related
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