Go to Admin › Online store › Store design › General settings, choose your files in Site Logo, Logo for coloured / dark backgrounds and Favicon Logo, and press Update. Each file can be up to 2 MB.
Where to find it
Admin › Online store › Store design › General settings (অনলাইন স্টোর › স্টোর ডিজাইন). The store owner always sees it; staff need the Website design feature (the Admin role has it).
Step by step
- Open General settings.
- In Site Logo, press the file box and pick your main logo. A small preview appears under the box.
- In Logo for coloured / dark backgrounds, pick a white (light) version of your logo, if you have one.
- In Favicon Logo, pick a small square image, such as the first letter of your shop name.
- Check that Site Name, Site Phone, Site Email and Site Address are filled, because the page will not save without them.
- Press Update.
- Open your shop in a new tab and check the header, the footer and the browser tab.
Good to know
Where each image shows:
| Image | Where it is used |
|---|---|
| Site Logo | The shop header on a light background, your store's admin sign-in page, printed invoices, and the picture shown when a page with no image of its own is shared on Facebook |
| Logo for coloured / dark backgrounds | The coloured header and footer, the admin top bar and dark mode. Without it, your normal logo is used there |
| Favicon Logo | The small icon on the browser tab, on your shop and on your landing pages, and the icon when a customer saves your shop to a phone's home screen |
- File size: up to 2 MB for each image.
- File type: use PNG or JPG. SVG files are blocked for safety.
- Transparent PNG works best for logos, so the logo sits cleanly on any background colour.
- Crop the empty space around your logo before uploading, so it looks big enough in the header.
- The white logo matters if your theme colours are dark. A dark logo on a dark header is hard to read.
- Leaving a box empty keeps the image you already have.
Common problems
- "This file type is not allowed." The file is an SVG or another blocked type. Save it as PNG and try again.
- The page shows an error about the file being too big. Make the image smaller than 2 MB (for example, export it at a smaller width) and upload again.
- The browser tab still shows the old icon. Browsers keep favicons for a while. Close the tab and open the shop again, or try a private window.
- My logo looks tiny. There is too much empty space around it in the file. Crop it close to the logo and upload again.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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