There are two ways to mark a product for free shipping: set Is Free Shipping to Yes on the product form, or add the product on the Shipping rules page. Both change the same setting, so use whichever is quicker.
Where to find it
- On one product: Admin › Online store › Products › All products, then the product's edit icon. The Is Free Shipping box is next to Manage Stock.
- For several products: Admin › Online store › Shipping & returns › Shipping rules. The page is called "Free Shipping Product List".
Both need the Products & stock feature. The store owner always has it.
Step by step
From the product form
- Open the product with the edit icon in All products.
- Set Is Free Shipping to Yes.
- Press Update.
From Shipping rules
- Go to Admin › Online store › Shipping & returns › Shipping rules.
- Press Add Free Shipping Product.
- Type the product's name in the search box and pick it. Add more products the same way.
- Press Save.
To take free shipping off, press the delete icon next to the product on the Shipping rules list, or set Is Free Shipping back to No on the product.
How it works
- The product's order button reads Free Shipping - Order Now instead of Order Now.
- The product appears on your shop's free shipping page at /free-shipping-product. You can link that page from a banner or a post.
- On the cart and checkout, when every product in the cart has free shipping, the delivery charge line shows ৳0 (Free shipping), no delivery charge is asked and the order is saved with ৳0 delivery. If even one product in the cart does not ship free, the customer picks a delivery charge as usual.
- On a landing page for a free-shipping product, delivery shows ৳0 and the order is saved without a delivery charge.
Good to know
- Mixed carts pay delivery. A free-shipping product in the same cart as a product without free shipping does not make the order free. The customer pays the delivery charge they pick.
- Say it in the product text too. A line like "Free delivery all over Bangladesh" in the short description makes the offer clear.
Common problems
- A product with "No" still appears on the Shipping rules list. The list shows every product whose free shipping was ever set on the product form. Press its delete icon to clear it.
- The Shipping rules link is missing. You are signed in as a staff member without Products & stock. Ask the owner to add it in Users & logins.
Related
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