Your shop's /review page gathers everything customers said about you. At the top: your title, the average rating from your approved reviews and your three numbers. Then tabs for Video reviews, Photo reviews and Written reviews, your ratings on Website, Google, YouTube and Facebook, and a closing band with a button.
Where to find it
- The page: your shop address + /review (for example yourshop.ecommerceautopilot.com/review).
- Its texts and numbers: Admin › CRM › Customers › Product reviews — the form at the top of the page (hero title and image, the three cards, section titles, platform ratings and the closing band).
- Video and photo reviews: Create Review on the same page (Review Show: Image or Video).
- Written reviews: customers write them on product pages; only the ones you approve show.
What shoppers see
- Top band in your store's two colours, with your hero title, the average rating ("4.9 from 15 reviews"), your three numbers (for example 50000+ happy customers) and your button.
- Video reviews: YouTube and Facebook videos as cards; a press opens the video in a pop-up.
- Photo reviews: screenshots and photos in columns, with filters by where they came from (Website, Facebook page…). 12 show first; Load more brings the next 12. A press opens the photo large.
- Written reviews: the latest approved reviews from product pages, with stars, name and a link to the product.
- Platform ratings: Website, Google, YouTube and Facebook stars with your counts (only the ones you filled in).
- Closing band with your title and button.
Good to know
- A tab shows only when it has something in it.
- The average counts approved ratings only; reviews waiting for approval never show.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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