The store owner is always Super Admin and can use everything, always. A few things are kept for Super Admins only: making another Super Admin or an Admin, the package and its payment, the SMS account, approving money entries and changes in Need approval, the Business history, and every tick that ends in (owner), such as the dashboards, the money, salaries and the keys. No tick box gives these to other staff.
Where to find it
The owner sees every link in the sidebar. The owner-only links are:
- Admin › Administration › Settings › Package & billing
- Admin › Administration › Settings › SMS
- Admin › ERP › Accounts Department › Business history
- Admin › Administration › Users & access › Work guides
Who can use it
| Task | Super Admin | Other staff |
|---|---|---|
| Make someone a Super Admin | Yes | No |
| Make or change an Admin | Yes | No |
| Dashboards, money, salaries, supplier dues, ERP settings, keys and tokens | Yes | No, even when ticked |
| Change a Super Admin's login or ticks | Yes | No |
| Give any feature tick | Yes | Only ticks they have, with Users & access |
| Package & billing: choose and pay for a package | Yes | No |
| SMS account settings | Yes | No |
| Approve or refuse in Need approval | Yes | No, they see only their own entries and requests |
| A new money entry or supplier bill counts at once | Yes | No, it waits for approval |
| Edit or delete a money entry straight away | Yes | No, it waits for approval |
| Business history | Yes | No |
| Courier data from any date | Yes | Limited by role |
| Change overtime, forgive leave, mark present by hand | Yes | Admin only |
Good to know
- The store owner is always Super Admin. On the owner's own form the role cannot be changed; only the name, login, email and password can.
- Nobody else can touch the owner's account. Only the owner can change it, and the owner cannot be blocked or removed.
- You can make more Super Admins. A person you make Super Admin can do everything above too, except change the owner's account. Give it only to a partner you fully trust.
- Owner-only ticks end in (owner) on the form (for example Dashboards, Payments & profit, Money overview, Staff & salary, ERP settings). Since November 2026 they open for the Super Admin only, even when ticked for someone else. To share them, make that person a Super Admin.
- Staff land on My dashboard. Only the Super Admin starts on the CEO dashboard after signing in.
- Telegram alerts belong to ERP settings (owner), so only the Super Admin sees them.
Common problems
- Package & billing or SMS is missing from the sidebar. You are signed in as staff, not as a Super Admin. Sign in with the owner's login.
- A staff member says a change is "Sent to the Super Admin for approval", or their entry is "waiting for the Super Admin's approval". That is expected. Open Need approval and approve or refuse it.
Related
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