Use a landscape photo of 1200 × 750 pixels (16:10), as a JPG, PNG or WebP file up to 8 MB. Your shop keeps the photo in its own shape. It is never squashed into a square.
Where to find it
Admin › Online store › Pages & blog › Blog posts, then Create Blog or the pencil icon of a post, box Image. The form reminds you: "best 1200 × 750, any shape is kept".
The store owner sees it. A staff member needs the Website pages & content tick.
How it works
- On the post's own page the whole photo is shown, in its own shape, at most 560 pixels high on screen. Nothing is cut off.
- On the /blog list and in "More to read" under a post, each post is a card with a 16:10 picture. A photo of another shape fills the card and its edges are cut. That is why 1200 × 750 looks best everywhere.
- Big photos are made smaller. A photo wider than 1600 pixels is saved 1600 pixels wide, with its height in proportion. A smaller photo is saved as it is, never stretched bigger.
- Faster pages. Shoppers whose browser takes WebP get a lighter WebP copy of larger JPG and PNG covers by themselves.
- When the post is shared on Facebook, WhatsApp and similar apps, the cover photo is the picture in the link preview.
- Your own folder. Each store's covers are kept in its own folder, apart from other stores.
Good to know
- A new post needs a cover. When you edit a post, leave Image empty to keep the photo it has.
- Keep the main thing in the middle. On the list cards the sides or top and bottom may be cut, so do not put text or faces near the edges.
- Write a Cover photo alt text in the Search (SEO) box: a few words about what the photo shows. It helps Google and people who use screen readers.
- File type. JPG, PNG and WebP keep their type. Other picture types are saved as JPG.
- Pictures inside the post text are added with the editor's image button and follow their own rules (JPG, PNG, GIF or WebP, up to 5 MB each).
Common problems
- "The featured image field is required." A new post needs a cover. Choose a photo in Image.
- The photo is too big to upload. It is over 8 MB. Make it smaller (1200 × 750 is plenty) and try again.
- A face or text is cut off on the /blog list. The photo is not 16:10. Crop it to 1200 × 750 with the subject in the middle and upload it again.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
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