Why does a product not show in the search suggestions?

The list under the search box only shows products that are shown in the shop, are not samples, and have every typed word in their name. It also shows at most six products. Check these points one by one.

Where to find it

Products are in Admin › Online store › Products (needs the Products & stock tick). The suggestions themselves need no setting; they work by themselves in the shop's search box.

Step by step

1. Check the name. Suggestions look only at the product name. Every word the shopper types must be in it. "silk panjabi" does not find a product named "Silk Kurta".
2. Check Show or Hide. In the product list, the Visibility column must say "Show". A hidden product never shows in suggestions.
3. Check it is not a sample. Sample products (the stock-out placeholders in Samples) are always left out.
4. Type a little more. Only six products show. If many names match, add a word so the shopper's product is among the first six. Names that start with the typed text come first, then products in stock, then newer ones.
5. Wait 5 minutes. The same search text is kept for up to 5 minutes. A product you just added or renamed may appear after that.
6. Press See all results. The full results page also looks in product descriptions and tags, so it can find products the quick list does not.

Example: Rangdhanu Fashion added "Maroon Georgette Saree". A shopper types "red saree" and does not see it, because "red" is not in the name. Typing "maroon" finds it at once.

Good to know

• At least two letters are needed before the list opens.
• Products are found by their product name only, not by a Bangla category name. Put the words shoppers use in the product name.
• Typing in English and Bangla gives different results: the product name must hold the same letters the shopper types.

Common problems

• The list says "Nothing found". No product, category, brand, page or post name holds all the typed words. Try fewer words, or add the word to the product name.
• It shows "Showing close matches". Nothing matched exactly, so the shop searched with the start of the word. Check the spelling in the product name.
• A blog post is missing. Only published posts show.

Related

• What does the search box show while shoppers type?
• Should I hide or delete a product?
• How do I set the search bar's suggestions?