Click your name at the top right of the admin panel and choose My Account. Change what you need and press Update. The store owner (and any Super Admin) can change all the details here; other staff can change their photo.
Where to find it
Admin › your name (top right) › My Account (/admin/profile).
Everyone with an admin login can open it. What you can change depends on who you are:
| Who | What they can change here |
|---|---|
| Store owner and Super Admins | First Name, Last Name, Username, Phone, Business Name, Profile Photo |
| All other staff | Profile Photo only |
Step by step
- Click your name or picture in the top right corner.
- Choose My Account.
- Change First Name, Last Name, Username, Phone or Business Name. All five must be filled in.
- To change your picture, choose a file under Profile Photo. You see a preview at once.
- Press Update.
- Wait for "Profile has been updated" at the top of the form.
For staff, the button reads Update my photo, and the message is "Your photo has been updated".
Good to know
- Email Address is shown but cannot be changed on this page.
- Username and Phone must be unique: another account cannot already use them. If one is taken, a red note appears under the box.
- Profile Photo: JPG, PNG or WEBP. A big phone photo is made smaller by itself before it is sent. It shows next to your name in the top bar, and goes on your staff record too.
- One mobile number. When the owner changes Phone here, My profile shows the same number. Bangla digits (০১৭…) are turned into 0–9.
- Staff: your name, phone, job and other papers are kept by the office. If something is wrong, ask the owner or the office to correct it. If your login is linked to a staff record, your card ID, role, department, job, phone and joining date are shown at the top for you to check, and your new photo goes on your staff record too.
- Business Name here is your account detail. The shop name customers see is set separately in the store's general settings.
- Your password is changed on its own page: your name › Change Password.
Common problems
- "The username has already been taken." — Pick another username, for example rangdhanu2.
- "The mobile has already been taken." — That number is on another account. Use a different number, or contact the team with Give Feedback.
- Staff: the fields are greyed out. — That is normal. Only the photo can be changed; ask the office for the rest.
Related
Still need help?
Ask in our Facebook group — the team and other shop owners answer there.
Ask the community →