Where are my shop's sitemap and robots.txt?

Your shop already has both. Open https://yourshop.com/sitemap.xml and https://yourshop.com/robots.txt (with your own shop's address). They are built by themselves from your shop's own pages, so there is nothing to upload. Submit /sitemap.xml in Google Search Console so Google finds every page.

Where to find it

In the browser: your shop's address followed by /sitemap.xml or /robots.txt.
In the panel: Admin › Online store › Marketing & SEO › SEO settings has Sitemap and robots.txt links next to the Save button (needs the Website design tick; the Admin role has it, and the owner always does).

How it works

sitemap.xml is a list of lists. It points to smaller files, each for one kind of page:

File	What is in it
`sitemap-pages.xml`	Home, all categories, contact, and the pages you have written (about us, policies, your own pages); the blog and brands pages when you have them
`sitemap-categories.xml`	Every category that has an address
`sitemap-products-1.xml`, `-2` …	Products shown in the shop, with their main photo, up to 5,000 per file
`sitemap-blog.xml`	Published blog posts
`sitemap-brands.xml`	Brand pages, when the shop has brands

Hidden products and products set to Hide from Google in their SEO (Google) section are left out.

robots.txt tells search engines what to skip: the admin panel, cart, checkout, sign-in, customer account, wishlist, order tracking and search results. Everything else is open. Its last line gives the address of your sitemap.

Step by step: submit the sitemap to Google

Verify your shop in Google Search Console first.
In Search Console, open Sitemaps.
Type sitemap.xml and press Submit.

Good to know

Always up to date. Saving or deleting a product, category, blog post, page or brand makes the sitemap fresh on its next visit.
Your own domain. All addresses in both files use the address the shop is opened on. After moving to your own domain, submit the sitemap on the new address.
Each shop has its own. Your sitemap only lists your pages, never another store's.
Hidden shop. When Hide the whole store from Google is on, robots.txt says Disallow: / and the sitemap is empty.

Common problems

Search Console says "Couldn't fetch". Open the sitemap in your browser. If it opens, wait and try again; Google often retries by itself.
A product is missing from the sitemap. Check it is shown in the shop and not set to Hide from Google.

Still need help? Ask in our Facebook group — the team and other shop owners answer there.

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